Contact us
Privacy Act Shield provides practical, software-driven support for Australian businesses managing their Privacy Act obligations. Use this form to contact our team with questions about your account, onboarding, pricing, or technical issues. We typically respond within one business day during standard Australian business hours.
If you need help understanding your privacy obligations, reporting a notifiable data breach, or setting up automated compliance workflows, you can reach us here. Your enquiry is handled securely and our services are hosted in Australia.
Helpful links
Common questions
What can you help me with?
We can help with Privacy Act compliance planning, APP gap assessments, privacy policy generation, breach workflow questions, onboarding, and account support.
How quickly do you respond?
Most enquiries receive a response within one Australian business day during standard Australian business hours.
Do you handle customer information in Australia?
Yes. Privacy Act Shield is hosted in Australia and applies the same privacy and security standards described across the platform.